Chatbots & Virtual Assistants

Master the art of interacting with AI-driven tools for productivity, support, and smarter digital conversations.

AI-powered communication tools are rapidly becoming everyday companions—from virtual assistants that manage your schedule to chatbots that support customers around the clock. This course is your hands-on introduction to understanding and using these technologies effectively, whether you're interacting with them as a user or designing them as part of a simple solution.

You’ll explore the basics of conversational AI, including how prompts, commands, and responses work in structured dialogue. Learn to build and improve everyday interactions using AI assistants like Google Assistant, Alexa, and ChatGPT-style chatbots. Through real-world scenarios and guided activities, you'll gain practical fluency in optimizing these tools for productivity and task management.

Perfect for professionals, educators, and curious learners alike, this course also addresses basic design principles for conversational flows, privacy and trust considerations, and the growing role of AI in customer service and personal assistance.