AI in Retail & E-commerce

Create seamless, personalized experiences through intelligent commerce strategies.

This course introduces retail and e-commerce professionals to the core AI technologies that power today’s most successful digital storefronts. Learners explore tools for hyper-personalized product recommendations, dynamic pricing, customer segmentation, and inventory optimization.

With real-world examples from leading retailers, participants learn to align AI outputs with marketing strategies, fulfillment logistics, and customer engagement efforts—while managing ethical considerations around data transparency and consent.

Whether optimizing for operational efficiency or enhancing CX at scale, this course empowers learners to deploy AI across the retail lifecycle—delivering smarter decisions, better customer journeys, and more sustainable commercial outcomes.