AI & Emotional Intelligence
Using AI to Support Empathic Communication and Emotional Awareness
Build emotional awareness—not artificial emotion—into your AI-supported communication.
This course helps you use AI to strengthen your emotional intelligence, not outsource it. Learn how to shape tone, guide intent, deliver feedback, and hold space for emotionally sensitive communication using AI as a mirror, simulator, and practice tool.
Whether you lead teams, coach people, support customers, or just want to communicate better, this course gives you practical techniques with emotional responsibility.
AI can model emotional tone, but it can't feel. You'll learn how to use that distinction wisely—enhancing clarity, connection, and impact without replacing sincerity.

Course Content
Module 1: What Is Simulated Empathy? Understanding AI and Emotional Intelligence
Module 2: Using AI to Improve Your Own Emotional Communication
Module 3: Tone, Intent, and Empathic Framing with AI Tools
Module 4: AI-Supported Coaching, Teaching, and Feedback Conversations
Module 5: The Limits and Risks of Synthetic Empathy
Module 6: Ethical Use of Emotionally Aware AI in Human-Centered Work
expected Time: 6-8 hours