AI & Emotional Intelligence

Using AI to Support Empathic Communication and Emotional Awareness

Build emotional awareness—not artificial emotion—into your AI-supported communication.

This course helps you use AI to strengthen your emotional intelligence, not outsource it. Learn how to shape tone, guide intent, deliver feedback, and hold space for emotionally sensitive communication using AI as a mirror, simulator, and practice tool.

Whether you lead teams, coach people, support customers, or just want to communicate better, this course gives you practical techniques with emotional responsibility.

AI can model emotional tone, but it can't feel. You'll learn how to use that distinction wisely—enhancing clarity, connection, and impact without replacing sincerity.

Course Content

Module 1: What Is Simulated Empathy? Understanding AI and Emotional Intelligence

Module 2: Using AI to Improve Your Own Emotional Communication

Module 3: Tone, Intent, and Empathic Framing with AI Tools

Module 4: AI-Supported Coaching, Teaching, and Feedback Conversations

Module 5: The Limits and Risks of Synthetic Empathy

Module 6: Ethical Use of Emotionally Aware AI in Human-Centered Work

 

expected Time: 6-8 hours